The Miami Herald has published a contributor article about how Naiva works: The Coral Gables Medspa That Asks “Why” First. Karen Koehler wrote it, and it ran on November 5, 2026.
What the article covers
The piece looks at why so many medspas lead with set treatments and packages, and why we begin with an assessment before anyone recommends anything. One concern can have several causes, so the first job is finding out which one is yours.

Your first visit, as the article describes it
An advanced practice registered nurse leads the first consultation, working under protocols signed by our medical director. You go through your health and lifestyle history, your skin history and your goals. Then you and your clinician build a written plan: what would be treated, in what order, and why.
John Langley, our founder and president, puts it this way in the article:
“Skin, energy, hormones: it’s one body, so it gets one plan.”
Questions to bring to any provider
The article closes with five questions to ask before booking a treatment anywhere, including what the provider thinks is causing your concern and who will perform the treatment.
Read the full articleThe Coral Gables Medspa That Asks “Why” First, Miami Herald

